Thank you for your business

Unfortunately we are no longer able to accept returns as our items are all custom made to order. PLEASE make sure you measure your pet, there will be a $5.00 charge per item to be altered, plus you will be responsible for shipping the item(s) to us and the shipping of the item(s) back to you. If you have any questions please call us at 1-877-DIVA-PET. We are here to help and want to ensure you order the proper size for your pet.

Any item(s) sent back without payment for resizing and shipping will be unaccepted. We are so sorry for the inconvenience but each item ordered is handmade just for your pet. We are unable to "resell" items sent back to us.

To send an order back, please send a payment of $5.00 for EACH item, plus $5.00 for shipping to: (please include a note with the proper size you need)

k9 closet

PO BOX 8423

Kansas City, MO 64114-8423

We do thank you for your business and want you to enjoy your k9 closet attire. Please remember we are here to help and if you have any questions about measuring your pet or what width of collar to choose, please call us at 1-877-DIVA-PET or email us at customerservice@k9closet.com and one of our friendly staff personal will be happy to help you. =)

Best Wishes,

Heidi Schamberger

Questions about our products or your order? customerservice@k9closet.com

Questions about our website or problems with the site? webmaster@k9closet.com

Or you may call our toll free number at 1-877-DIVA-PET *877-348-2738* or fax us at 816-222-0862

Frequentely asked Questions:

What is a Martingale or Combo collar? Click here

Do you wholesale? Due to the high demand of our products, and considering our items are not manufactured, we are no longer able to open new wholesale accounts.

My pet has a larger or smaller neck than listed on your site, can I still get him a collar or clothing? Absolutely! Just email us with your request! customerservice@k9closet.com

Can you make a donation? We love helping pet related events. Due to the high amount of requests we are not able to fill each one. To be considered, please contact Dana at customerservice@k9closet.com

WHOLESALE INFORMATION: Due to the high demand of our products, and considering our items are not manufactured, we are no longer able to open new wholesale accounts.

Email us at customerservice@k9closet.com for orders and questions, or you may call us toll-free at 1-877-DIVA-PET/1-877-348-2738 Monday-Saturday 9 am-9pm central standard time. You may also fax your order to (816)222-0862.